Legal

Privacy Policy

How we collect, use and protect your personal information.

Last updated: 2026

Information we collect

When you contact Mecco Veterinary Clinic, book an appointment or visit the clinic, we may collect information such as your name, phone number, email address, address, and details about your pet’s health and treatment.

If you submit an appointment request through this website, the information you provide is used only to respond to your request and to provide veterinary care.

How we use your information

We use your information to provide veterinary care, maintain medical records, contact you about appointments and follow-up, and meet our legal and professional obligations.

We do not sell your personal information. We may share information with external laboratories, referral practices or authorities only where this is necessary for your pet’s care or required by law.

Medical records

Veterinary medical records are confidential and are retained in line with professional requirements. Records may be released to you, or to another veterinarian with your consent, in order to continue your pet’s care.

Website and cookies

This website may use basic cookies or similar technologies to support core functionality and improve the visitor experience. Embedded map and form providers may set their own cookies subject to their own privacy policies.

Your choices

You may ask to see the personal information we hold about you, request corrections, or ask us to stop contacting you for non-essential purposes. Contact us to make a request.

Contact

If you have questions about this policy, contact Mecco Veterinary Clinic on +255 656 513 707 or at [email protected].