
Pet Poisoning: What to Do
Fast, calm action saves lives. Here is how to respond to suspected poisoning — and what never to do.
Read articleEmergency
In a coastal climate, heatstroke can happen fast. Know the signs, cool effectively and get help early.

Dar es Salaam’s heat and humidity mean that pets can overheat within minutes, even on an ordinary walk. Dogs cannot sweat efficiently; they rely on panting to lose heat, and in humid air panting works far less well. When the body temperature climbs beyond what it can manage, organs begin to suffer — and heatstroke can kill even after cooling has started.
Heatstroke is a true emergency. Cool your pet immediately and call us while you do it, rather than waiting to see whether they improve.
Heatstroke progresses quickly. Early signs can turn into collapse within a short time.
Get your pet out of the sun and into shade or an air-conditioned room. Lie them on a cool surface, such as tiles, and keep the air moving with a fan.
Pour or sponge cool — never ice-cold — water over the body, focusing on the neck, chest, armpits, belly and groin, where the big blood vessels are close to the skin. Stop short of causing shivering, which can raise the temperature again.
Let your pet drink small amounts of cool water if they can swallow, but do not force it or pour water into the mouth of a drowsy animal.
Contact Mecco while you cool your pet and set off. Continue gentle cooling during the journey where it is safe to do so.
Heatstroke can cause organ damage and bleeding problems even after the temperature falls, so veterinary assessment is essential.

Do not use ice or immerse your pet in ice-cold water — rapid extreme cooling can constrict blood vessels, trap heat and cause shivering that pushes the temperature back up. Do not leave your pet unattended during cooling. Do not give human fever or pain medicines, and do not assume recovery is complete when the panting eases.
Never, under any circumstances, leave a pet in a parked car. Even with windows open, a car can reach dangerous temperatures within minutes.

Tell us how long your pet was exposed to heat, how they are behaving now, whether they are conscious and able to stand, and whether they have vomited. Mention their age, breed and weight, and any conditions such as heart or breathing problems.
If you are not sure whether it is heatstroke, call anyway. Acting early is always safer than waiting.
Walk your dog in the early morning or evening, never in the heat of the day, and test the pavement with your hand first. Always provide shade and constant access to fresh water. Avoid heavy exercise in humid weather, and never leave a pet outdoors without shelter.
Take extra care with flat-faced breeds such as bulldogs and pugs, with very young, elderly or overweight pets, and with animals that have heart or respiratory disease — they overheat far more easily. Call us immediately if you see heavy panting, red gums or any wobbliness after heat exposure.





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